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1330 Gemini
P.O. Box 58346
Houston, Texas 77258
(281) 488-7070
wellbyfinancial.com
Wellby Membership Agreement and Account
Disclosure
Version effective April 14, 2025
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Welcome to Wellby!
Thank you for opening your account with JSC Federal Credit Union doing business as Wellby Financial hereinafter (“Wellby” or “Wellby
Financial”). By doing business with Wellby Financial you are doing business with JSC Federal Credit Union. We look forward to serving
you. The most recent version of this agreement is housed on our disclosures page of our website, located here: Disclosures | Wellby
(https://www.wellbyfinancial.com/disclosures). We regularly make updates to this Agreement and additional disclosures. We recommend
you keep a copy for your records.
This is your Membership Agreement and Account Disclosure (may also be referred to as Account Terms and Conditions) or contract with
us.
The Membership Agreement also includes these separate documents that pertain to our accounts:
• Rates for dividend-bearing accounts
o Wellby Dividend Rates
• Personal accounts:
o Additional Services and Fees including the Fee Schedule
• Additional disclosures, such as amendments or agreements, that we provide to you either when you open your account or
when we change the terms of your account.
How to Get Started
After you open your account, these optional services may make
transacting and managing your account easier.
Debit card – use your debit card to transact with merchants that
accept debit cards, at Wellby ATMs, or for ATM cash deposits and
withdrawals.
Direct Deposit – have your paycheck, retirement benefits, or other
sources of income deposited electronically into your account(s).
Online Banking – helps you manage and keep track of your
finances by allowing you easy access to:
• Check your account balance and review transaction
history
• Transfer funds between your accounts and Wellby
loans, other Wellby members, external accounts held
at other financial institutions, and contacts (via email
or SMS text)
• View your electronic statements, posted checks, and
notices to print at your convenience.
• Reorder checks
• Send and receive secure messages
Mobile Banking - allows you to view your balances, make
transfers, and send money – all from your mobile phone.
Online Bill Pay – allows electronic payment of bills from one
convenient place.
Online Alerts – provide an electronic notice through email or text
message about account activity, such as when direct deposit posts
or when your balance drops below an amount you set.
Fraud Alerts – provides an electronic notice through email or text
message about suspicious activity on your debit card.
Scheduled Transfers – helps make saving and loan payments
easier by automatically transferring money from your share
accounts.
Overdraft Protection – helps you avoid overdrafts, declined or
returned checks, and other items by linking a designated account
(backup account) to your checking account and automatically
transferring available funds from that backup account (designated
share or line of credit loan).
Overdraft Steward – helps you avoid declined card purchases
when you do not have sufficient available balance in your account
to cover a transaction at the time it is presented to us for payment,
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but we pay it anyway at our discretion for a fee. (See the Overdraft
Services Disclosure)
How to Access Your Account
Use any of the following channels to get access to your account and
get information about our accounts and services:
Wellby Branches find our nearest location on our website at
wellbyfinancial.com
Wellby ATMs locate the nearest ATM machine on our website at
wellbyfinancial.com
Online Banking visit us online at secure.wellbyfinancial.com
Mobile Banking visit the Apple App Store or Google Play Store to
download the mobile banking app.
Telephone Banking or Retail Contact Center by calling (281) 488-
7070 or (800) 940-0708.
How to Contact Us
By Mail
P.O. Box 58346, Houston, TX 77258
Overnight/Express Mail: 1330 Gemini, Houston, TX 77058
By Phone (281) 488 – 7070 or (800) 940 - 0708
Online www.wellbyfinancial.com
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Table of Contents
Welcome to Wellby!................................................................... 1
How to Get Started ............................................................................. 1
How to Access Your Account ............................................................ 2
Important Terms .................................................................................. 4
General Account Terms .............................................................. 7
Governing Law .................................................................................... 7
Acceptance of Provision .............................. ... ...................................... 7
Changes to This Agreement ............................................................. 8
Arbitration and Waiver of Class Action ........................................... 8
Arbitration Provisions .................................................................... 8
Opening a New Account ............................................................ 9
Membership Eligibility ..................................................................... 10
Member in Good Standing ............................................................. 10
Bylaws and Account Termination .................................................. 11
Limitation, Suspension, and Service Restriction ......................... 11
Withdrawal of Services ..................................................................... 12
Converting an Account .................................................................... 12
Account Ownership ................................................................. 12
Single Party Accounts....................................................................... 12
Multiple Party Accounts ................................................................... 12
Convenience Accounts .................................................................... 13
Accounts for Minors.......................................................................... 13
Accounts for Guardianships and Estates ...................................... 13
Accounts for Trusts ........................................................................... 14
Business, Organization & Association Accounts ......................... 14
Additional Account Types ........................................................ 14
Uniform Transfer to Minors (UTMA) .............................................. 14
Representative Payee ....................................................................... 14
Agency Account ................................................................................ 15
Fiduciary Account ............................................................................. 15
Attorney Client Trust ........................................................................ 15
Real Estate Broker Client Trust Account ....................................... 15
Government/Municipal/Public Funds Accounts ......................... 16
Fees and Charges ..................................................................... 16
Using Your Checking and Savings Account............................... 16
Deposits ................................................................................................... 16
Accepting Items for Deposit ...................................................... 16
Right to Refuse Deposits ............................................................ 17
Right to Charge Back Deposited or Cashed Items ............... 17
Envelope Depository .................................................................. 17
Deposit Errors and Adjustments ............................................... 17
Early Payday .................................................................................. 18
Notice of Electronic Deposits .................................................... 18
Accrual of Dividends ................................................................... 18
Balance Methods ......................................................................... 18
Balance Computation Method .................................................. 18
Checks ...................................................................................................... 19
Check Processing ........................................................................ 19
Check Orders ............................................................................... 19
Check Copies ............................................................................... 19
Review of Check Images and Signatures ................................ 19
Incomplete, Conditional, Post-Dated, or Stale-Dated Checks
......................................................................................................... 19
Electronically Created Items (ECI) ............................................ 20
Foreign Items, Currency Conversion and Collection Item
Processing ..................................................................................... 20
Indorsement Standards .............................................................. 20
Substitute Checks, Indemnified Copies, Images and Image
Replacement Copies ................................................................... 21
ATM/Debit Card and Other Access Devices .............................. 22
Using Your Cards .............................................................................. 22
Safeguarding PIN .............................................................................. 24
Debit Card Limits ..................
This Consumer Credit Card Agreement and Disclosure together with the Account Opening Disclosure and any other Account opening documents or any subsequent documents provided to You related to this Account (hereinafter collectively referred to as “Agreement”) govern the terms and conditions of this Account.
Find answers to all of your questions ranging from account management, opening an account, applying for a loan, mortgage loans, interest rates, buying a car, and more!
https://www.wellbyfinancial.com/faqs/Pursuant to the Federal Electronic Signatures in Global and National Commerce (ESIGN) Act, we must obtain your consent prior to delivering legal disclosures to you in electronic format. This E-SIGN Consent Agreement allows us to provide you with electronic versions of important notices and documents associated with opening an account at Wellby.