Wellby Debit Cards

At the time of account opening, all Wellby Spending Accounts come with a free debit card. To order a replacement card you can call us directly at (281) 488-7070 or (800) 940-0780, or visit your nearest branch. Your Wellby debit card gives you access to 55,000+ fee-free ATMs across the country.

Your new or replacement debit card can take up to 7-10 business days to arrive and will be mailed directly to you at the address on record for your spending account.

If you suspect fraudulent activity on your debit or credit card, you should take the following actions:

1. Deactivate your card by signing in to online banking or our mobile app. Go to Accounts > [Account Name] > Manage Cards. Or, select the account tile on the dashboard, and select Manage Cards.
2. Contact us immediately at (281) 488-7070 or (800) 940-0780, or via a secure message in the online banking portal or mobile app to cancel your card. You can also visit one of our branches.

If it's after hours and you are not able to deactivate your card using online banking or our mobile app, please call (866) 692-9364 to place an immediate freeze on your card. Contact us the following business day to cancel your card.

There is no fee if your card has expired, but there is a fee for each debit card replacement you request. Please refer to the Wellby Fee Schedule for complete detail.