Select branches are open. Locate the nearest open branch by visiting our branch status page. We appreciate your patience as we restore normal operations.

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Contact Us

Have questions? We’re here to help.

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Contact Center Hours
Monday – Friday: 8:00 a.m. to 6:00 p.m.
Saturday: 8:30 a.m. to 2:30 p.m.
Sunday: Closed

(281) 488-7070 or (800) 940-0708
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General Mailing Address

Wellby Financial
P.O. Box 58346
Houston, Texas 77258-8346

Main Office

Wellby Financial
1330 Gemini St.
Houston, Texas 77058-2712

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Common Support Topics

Report Fraud

Suspect fraudulent activity? Report it and protect your account.
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Online Banking

Discover how our online banking tools can help you live life uninterrupted.
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Locations & ATMs

We’d love to see you! Find our hours and locations near you.
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Simply click below and complete the form to subscribe to our email communications.

If you have previously unsubscribed, you will be prompted to opt-in again by requesting an email from Wellby to update your subscription preferences and let us know the topics you're interested in. Open the email you receive from Wellby Financial ( and follow the instructions to opt-in to receive emails from us. We're excited to reconnect!

Support FAQs

Find answers to support and transaction process questions.

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How do I report potentially fraudulent charges to my accounts, debit, or credit cards?
What are the incoming wire instructions for Wellby?
How can I subscribe or opt in to receive emails from Wellby?
Do I have to visit a branch to open my new Wellby account?
How do I schedule an appointment?