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ID Theft Recovery

As a Wellby member, you and your qualifying family members have access to Identity Theft Recovery Services.

Identity Recovery Services

Available for all types of identity theft, big or small.

  • Our end-to-end solution helps you plan for and recover from identity theft.
  • Available to all those on your account and extends up to three generations.
  • A dedicated Fraud Specialist will assist you every step of the way.

ID Theft Recovery Benefits

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Know Where to Start


Discuss your situation with a Wellby team member who's on your side by calling (281) 488-7070.

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An Advocate You Can Trust

Your Fraud Specialist is standing by, ready to perform research and remediation on your behalf.

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Financial and Non-Financial Coverage

Your ID theft recovery service through Wellby covers both financial and non-financial identity theft.

Know How You've Been Affected

Your Specialist will conduct research to determine the full extent of the situation.

Prevent Further Damage

You’ll receive instructions to place fraud alerts, and credit freezes with the three major credit bureaus.

Dispute Assistance

Your Fraud Specialist will write letters and call on your behalf to dispute fraudulent information.

Resolution Assistance

Your Fraud Specialist will coordinate with third parties to resolve any fraudulent incidents.

Take Action

Case files will be created and maintained on your behalf to assist law enforcement with prosecution, if applicable.

Status Recovery

Requests for the removal of fraudulent records will be submitted to help restore your identity to pre-theft status.

Have You Been a Victim of Identity Theft?

Wellby is committed to helping our members protect against identity theft. Every Wellby savings account holder has access to fully managed identity theft recovery services. With a Wellby Secure Spending account, members can register for enhanced identity monitoring services.

ID Theft Recovery FAQs

Here are a few of the top questions about Wellby's identity theft recovery services.

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Common Questions

As a Wellby member, do I have access to the fully managed identity theft recovery service?
Does Wellby offer expanded identity monitoring services?
What can I do to help prevent identity theft?