We’re experiencing higher-than-normal call volumes, and we appreciate your patience as we work to answer your calls as quickly as possible.

Download the New Wellby App & Enroll in Digital Banking

Be sure you have your existing member information ready to avoid enrollment issues, including your social security number, member number, and the email address and phone number associated with your JSC FCU account. Don’t attempt to enroll more than four times to avoid being locked out.

Systems Upgrade - Status

The Wellby systems updates are complete!

 

It’s an exciting new chapter in our history of purpose-driven, member-first service - the launch of Wellby, Powered by JSC FCU!

This page provides details about the status of our systems and services. If we experience any intermittent issues, service outages, or disruptions during our systems upgrade, we’ll update the information below.

 

Wellby Online Banking

Available now! Enroll and login to your accounts at secure.wellbyfinancial.com.

Operational

Mobile Apps (Apple & Android)

Download the new Wellby mobile app by visiting the Apple App Store or Google Play Store.

Operational

Apple App Store

Google Play Store

Credit & Debit Cards

 

Operational

 

Transfers & Loan Payments

 

Operational

Bill Pay

 

Operational

Mobile Check Deposit

Submitting multiple checks at one time may result in an error. If that occurs, deposit one check at a time.

 

Operational

Messages/Conversations (formerly Secure Message)

 

Operational

Electronic Statements and Documents

We're still working to get statements online.

Not Operational

Telebanking

Wellby Telebanking is now available! Call 833.633.9158 to enroll.

Operational

Online Account Opening

 

Operational

Online Loan Applications

We’re receiving a high volume of applications and are actively working through them. Thanks for your patience as you may experience a delay in response.

Operational

Online Mortgage Applications

 

Operational

Online Payment Center

Log in with your existing username and password. Friendly reminder: be sure to set up your recurring payments!

Operational

Contact Center (Phones and Online Chat)

We're currently experiencing high volumes of calls and chats. Our teams are online and assisting members. We appreciate your patience.

Operational

Online Check Ordering

 

Operational

 

DocuSign

 

Operational