Systems Status
Important Service Update
We are currently experiencing disruptions to multiple services and systems as a result of the global Amazon Web Service outage. We apologize for the inconvenience and appreciate your patience as we monitor and work to restore services as soon as possible.
- Visit any branch for in-person assistance. Find the nearest Wellby Location.
- Log in to our account online or in the Wellby Mobile app to conduct your everyday banking needs. You can also send us a secure message if you need assistance. Please note, we're experiencing higher than normal response times due to the outage.
We'll share additional updates as they become available.
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Wellby Online Banking Enroll and log in to your accounts at secure.wellbyfinancial.com. |
Operational |
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Mobile Apps (Apple & Android) Download the new Wellby mobile app by visiting the Apple App Store or Google Play Store. To support the security measures put in place by our online banking vendor to keep your data safe, our online banking services require the use of modern mobile operating systems and browsers. Below are the details for each supported Apple iOS and Android OS. • Apple iOS: 16.4 or newer• Android OS: 8.0 or newer • Minimum required app version for all Mobile Operating Systems: 3.7 or newer Due to Apple ending support for iPhone 7 models after iOS version 15.8.2, these devices will not be able to update to iOS version 16.0. Below is a list of Apple mobile devices that are compatible with iOS version 16.0 or newer: |
Operational
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Credit & Debit Cards |
Operational |
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Credit Card Rewards |
Non-Operational We're aware of an issue affecting the ability to login and place redemptions in the Credit Card Rewards Center. We’re sorry for the inconvenience and appreciate your patience as we work to restore full functionality. |
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Transfers & Loan Payments |
Operational |
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Bill Pay |
Operational |
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Mobile Check Deposit |
Operational
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Messages/Conversations (formerly Secure Message) |
Operational
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Electronic Statements and Documents |
Operational |
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Telebanking Wellby Telebanking is now available! Call (281) 488-0708 to enroll. |
Operational |
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Online Account Opening |
Operational |
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Online Loan Applications |
Operational |
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Online Mortgage Applications |
Operational |
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Online Loan Payment via External Bank |
Operational |
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Online Appointment Scheduling |
Operational |
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Contact Center |
Operational |
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Online Check Ordering |
Operational |
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DocuSign |
Operational |