We use a variety of tools and services to help protect your accounts and personal information from identity theft.
With constant account monitoring, secure messaging, and encrypted logins, your information is safe and secure.
Never share your account login or password with anyone, and shred documents you don't intend to keep in a secure location.
Notify us right away so we can freeze your accounts and cards while we investigate the activity.
A fraudulent charge is a transaction you did not initiate. If you suspect fraudulent activity on your debit or credit card, contact us immediately at (281) 488-7070 or (800) 940-0780. You can also visit one of our solution centers.
If it's after hours, please call (866) 692-9364 to place an immediate freeze on your card. Contact us the following business day to cancel your card.
After taking the above steps, you must complete and submit the Wellby Credit and Debit Card Fraud Form.
We work hard to protect your personal information and financial well-being. That’s why the communities in and around Houston have been trusting Wellby with their money since 1961. Take advantage of our security tools and programs by applying to become a member online today!
Learn about the sercurity services and programs offered by Wellby.