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Common Support Topics

Report Fraud

Suspect fraudulent activity? Report it and protect your account.

Online Banking

Discover how our online banking tools can help you live life uninterrupted.

Solution Centers

We’d love to see you! Find our hours and locations near you.

Still can't find what you're looking for?

Our financial experts are here to help. Call our contact center or schedule an appointment below to speak with a Wellby specialist that can show you the right path to living life uninterrupted.

Contact Center
(281) 488-7070 or (800) 940-0708

Monday – Friday: 8:00 a.m. to 6:00 p.m.
Saturday: 8:30 a.m. to 5:00 p.m.
Sunday: Closed

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Support FAQs

Find answers to common support and transaction process questions.

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Common Questions

How do I schedule an appointment?
How do I report potentially fraudulent charges to my accounts, debit, or credit cards?
Do I have to visit a solution center to open my new Wellby account?
Is contacting Wellby via text message secure?
What are the incoming wire instructions for Wellby?